My team has been presented with three options to
solve this problem. After carefully considering all possible
options, we have determined that Option 1 will be the best value to
Young-Young. A complete re- engineering of the Financial System is
needed to interface directly with the Customer Service System. The
reasons have been broken down into three sections; technical,
economical and operational.
The present and future value of an upgradeable and
integrate able system that is bound to increase efficiency and
productivity makes fiscal sense. Option 2 may seem cheaper by
twenty percent but the return on investment (RDI) will be
comparatively less than Option 1. Particularly for future upgrades
and considering other possible migration issues. From the
customers’ perspectives, they will be more confident with a
more modern infrastructure and increase business for the
company.
An explanation to the decision has been broken
down into four sections; technical, economical, operational, and
scheduling.
